Should you use RCS or SMS when leveraging connectivity solutions to communicate with your customers?
The answer is often going to be SMS, but RCS is an emerging alternative. Read on to understand why.
In this Telerivet article, we’ll cover:
- What is SMS?
- What is RCS?
- Why do organizations use SMS?
- The key RCS strengths and weaknesses
- Should I use RCS for my business communications?
- Alternatives to RCS
- Telerivet: Messaging when it matters