Announcements

Connectivity Completeness: Telerivet’s universal communications layer

Connectivity Completeness: Telerivet’s universal communications layer
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Telerivet offers a complete connectivity solution for organizations to communicate in real time with customers, stakeholders, or staff anywhere in the world with an unmatched choice of providers. 

Many organizations have been forced to operate in walled gardens, paying a premium on usage due to geography or bundled features. Consolidations and shifts in the communications landscape have driven up prices in certain markets and under-served others.

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Use Text Messaging as a Zendesk Support Channel

Telerivet has released an app on the Zendesk Marketplace to make it easy to seamlessly integrate text messaging with your Zendesk Support account.

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New Features for Text Conversations

We’re excited to announce new features that make it even easier and faster to use Telerivet for two-way text conversations.

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Sending and Receiving Multimedia with Telerivet

The Telerivet Gateway app now supports sending and receiving multimedia messages, including images, video, audio, and PDF files. With the Telerivet Gateway app, you can use an Android phone as an MMS gateway in any country, as long as your mobile network supports MMS.

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Link Shortening and Click Tracking with Telerivet

If you send links in SMS messages, you may have encountered the challenge of trying to fit the URL and the rest of your message in 160 characters.

Now, we’re happy to announce Telerivet’s Short Links feature, which makes it easy to shorten URLs and track clicks in your SMS messages. Telerivet will show you every contact who clicked the link (or didn’t click it), as well as overall statistics to help you optimize your messaging campaigns.

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Introducing Telerivet for iOS and Android

We are excited to announce that Telerivet is now available as an app for iPhones and iPads, as well as Android phones and tablets.

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Introducing Telerivet Voice

In the past 5 years, thousands of organizations across more than 150 countries have relied on Telerivet to send and receive text messages. Today, we’re excited to announce the launch of Telerivet Voice, which organizations can use to automate voice calls with their customers, employees, and community.

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Tracking SMS Broadcasts with Telerivet

Telerivet has always made it easy for organizations to send SMS messages to groups of contacts. Some businesses use Telerivet to send notifications to groups of employees, other organizations use Telerivet for sending SMS polls, and others send SMS to notify their customers of special deals. We’ve designed Telerivet to be scalable, so that you can use Telerivet whether you need to send a message to ten contacts, a thousand contacts, or even a million contacts at once.

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Number Insight: Validating and Cleaning Your Contacts

If you have an existing database of phone numbers, and you want to send SMS messages to them, it's easy to import the contact information into Telerivet. But how can you know if the phone numbers you've collected are actually valid, or whether they're mobile numbers capable of receiving SMS?

Telerivet now makes it easy to look up information about your phone numbers via our partnership with Nexmo.

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Automating SMS via Drag-and-Drop

Today, Telerivet is excited to make it dramatically easier for anyone to create your own automated SMS system. Without needing to hire a programmer or write a single line of code, you can easily create your interactive messaging service just by building an intuitive, visual flowchart.

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