SMS marketing is one of the most direct and effective ways to reach your audience - but only if it's done right.
In this Telerivet article, we walk through practical, real-world examples of how to use SMS marketing to build trust, deliver value, and stay compliant with regulations like the TCPA.
In the face of uncertain budgets and growing global challenges, humanitarian organizations are being forced to do more with less.
But amid the pressure, there’s opportunity - to rethink how we communicate, how we reach people, and how we deliver impact at scale.
In this Telerivet piece, we explore how organizations like Médecins Sans Frontières, the Norwegian Refugee Council, New Incentives, and Farm Radio International are using Telerivet to build smarter, more efficient communication systems - from SMS reminders to mobile incentives, mass surveys, and beyond.
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Transactional SMS might not be the flashiest part of your product - but it could be one of the most important. It’s the kind of tool that quietly powers key interactions: the login code that gets you back into your account, the reminder that saves you from missing an appointment, the message that reaches your customer at exactly the right time.
In this Telerivet article, we’ll look at what transactional SMS really is, how it works, and why it’s such a valuable channel for modern businesses. Whether you're sending alerts, building engagement flows, or just trying to communicate more reliably, transactional SMS is one of the simplest ways to connect with users - directly, immediately, and effectively.
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We’re living in a golden age of conversational AI platforms. From customer support automation to enterprise-wide AI-driven workflows, businesses have more choices than ever. But with so many options, choosing the right solution can feel overwhelming.
Some platforms promise human-like conversations, while others focus on structured, reliable task execution. Some are built for scalability, others for regulatory compliance, and a few are simply hype-driven ventures still stuck behind waitlists.
So how do you separate practical solutions from empty promises?
This Telerivet article breaks down the most talked-about conversational AI platforms today and analyzes their strengths, limitations, and where they fit in your business. We’ll cover:
AI is more popular now than ever before. Each tech superpower is betting on it and every company seems to be trying to find a way to squeeze it into its products - whether it fits or not.
But AI is not one thing. In fact, it’s hard to say what it is at all.
Most discussion about AI currently is focused around Large Language Models, but they represent only a portion of the market for machine learning. Is some machine learning AI and other bits not? At what point does this all just become “software”?
I appreciate that if you’re reading this in 2026 while on the run from Skynet, the concern for distinctions might seem misplaced - but it’s good to be clear what we’re talking about.
In this Telerivet article, we’ll cover:
Digital transformation is reshaping how NGOs and humanitarian organizations deliver aid, improve efficiency, and scale their impact. With limited funding and increasing demands, organizations are turning to innovative technologies to reach more people at lower costs.
Choosing the right customer engagement tools can make all the difference in how you connect with your audience.
Whether it's for marketing, sales, support, or logistics, the right platform helps you engage customers effectively and scale your business.
In this article, we’ll explore some of the top options—including Telerivet, HubSpot, and Intercom—to help you find the best fit for your needs. We’ll cover:
With over a billion users, WhatsApp is more than just a chat app; it’s a powerful marketing tool. From promotions and surveys to seamless customer interactions, it helps businesses reach customers where they already are.
This Telerivet article breaks down how to use WhatsApp effectively, without spamming your audience.
If a picture is worth a thousand words, how many SMS is an MMS worth?
If you want to send images to your customers, or other kinds of media beyond a simple text, how should you do it?
For a long time the answer was MMS. Now there are many options to choose from.
In this Telerivet article, we’ll look at:
There are many advantages to bringing advanced tech like IVR into your business.
Effective IVR is a pathway to maximum engagement at scale. Poorly implemented IVR, however, can damage your brand and customer trust.
It’s a superpower - but with great power comes great responsibility.
In this Telerivet article, we walk you through how to use IVR for best results and how to make sure you’re employing industry-leading solutions. We’ll cover: