Telerivet Security

Updated: May 13, 2022

Data security is a top priority for Telerivet. Telerivet is certified under ISO/IEC 27001:2013, the leading international standard for information security. This certification demonstrates that Telerivet operates an Information Security Management System (ISMS) that conforms to the requirements of the ISO 27001 standard. Telerivet has also completed a SOC 2 Type 2 audit resulting in a CPA's report stating that Telerivet maintained effective controls over the security of the Telerivet system throughout the audit period.

Telerivet regularly engages independent third-parties to conduct application-level penetration tests, and uses a third-party tool to conduct regular vulnerability scans on Telerivet's systems. Security vulnerabilities detected in Telerivet's software and its dependencies are remediated promptly.

Responsible Disclosure Policy

Telerivet believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you've discovered a potential vulnerability, please let us know by emailing us at security@telerivet.com. We will acknowledge your email promptly.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Telerivet service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we'd like you to refrain from:

  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Telerivet employees or contractors
  • Any attacks against Telerivet's physical property or data centers

Thank you for helping to keep Telerivet and our users safe!

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at https://telerivet.com/security.

Telerivet is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@telerivet.com.