Service Delivery
- 99.99% API uptime SLA
- Dedicated servers
- Custom solution architecture
- Custom integrations
- Workflow customization
- Business intelligence reports
- International connectivity optimization
Enterprise Support
- 24/7 Multi-channel contact
- Response SLA
- Custom SLA
- Dedicated support team
- Developer support
- Worldwide support
- Personalized on-boarding and training
Access Management
- Role-based access control
- Custom user permissions
- SAML single sign-on
- Admin center
- Team management
Security and Compliance
- Event auditing, up to unlimited duration
- International privacy compliance for GDPR, DPA, and associated standards
- Custom privacy and compliance training
- IP address whitelisting
- Custom standards and practices
- Dedicated compliance team
Scalability
- Support for millions of conversations with millions of contacts
- High-throughput connections to SMS gateway APIs
Billing
- Real-time usage tracking
- Custom invoicing
- Customizable spend management