Spreading product awareness and tracking payments

It was time for Nuru Energy to find a better communications system. Although spreading awareness about its NuruLights through SMS was critical to maintaining and increasing its customer base, Nuru Energy could not pay $4,000 a month to send the necessary 2,000 messages, as their previous SMS provider demanded.

Telerivet provided an affordable and sustainable solution. The information service fits Nuru Energy's needs and costs less than 1% of what Nuru was paying before. Beyond that, Telerivet helped Nuru Energy detect fraud when a customer tried to reverse a payment through his mobile carrier.

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"Telerivet is great because it allows you to monitor cashflow. When a customer tried to commit fraud, we saw the recorded transaction and got our money back. Without Telerivet, we would not have caught this."
- Sammy Malaki, Financial Controller