One platform, hundreds of global uses
View success stories and ideas for Telerivet applications
Message your customers or employees
Telerivet is ideally suited for messaging large numbers of far-flung employees or customers.
- Set up a phone number on Telerivet.com with which to send and receive SMS
- Import your contacts into your contact database on Telerivet.com and organize them into groups
- Use Telerivet's web messaging feature to send targeted messages to contact groups or individual contacts
- Allow project managers or central office employees to log into Telerivet.com to check the latest incoming messages and send replies
Singapore
Singapore Swimming Academy holds the largest number of swimming classes in Singapore, with 25 different locations and 200 instructors. SMS is used primarily for new intakes, coordinating classes from a remote office and handled by the coaches receiving instructions on their mobile phone.
"With Telerivet, it opens the possibility of sending customized messages generated for each individual client and instructor. This saved at least 80% of the time spent on creating messages individually and sending it from the phone."
"Getting the traditional SMS gateway was not only expensive, troublesome and hard to send an SMS out. We still don't get why companies are still funding their traditional SMS gateway when Telerivet is already here. All conversations logged, and even better, you can send SMS from anywhere with a browser!"
Case Study: Kenya
Kiva Zip (a project of kiva.org) is a person-to-person microlending platform that utilizes mobile money technology to more directly serve borrowers. Kiva Zip needed a local long-code solution in Kenya capable of sending and receiving SMS & MMS.
Kiva chose Telerivet because it was quicker to set up and integrate, cheaper to operate, and will also work in any future countries as well. The system uses SMS to collect application materials from borrowers, send repayment reminders, and facilitate communication between borrowers and lenders.
"The Telerivet website is a great bonus, because it's allowed us to blend automated with manual actions in one place as we've iterated on our product."
Kenya
Zidisha Microfinance is the first peer-to-peer microlending service to offer direct interaction between lenders and borrowers across international borders.
Zidisha uses Telerivet to communicate with borrowers in Kenya, follow up about loan applications and repayment status, and to check references for new loan applicants. Zidisha's staff and volunteers use Telerivet's web-based tools to send, view, and organize hundreds of SMS messages every day.
Kenya
Penda Health is opening a chain of outpatient clinics offering high quality and affordable healthcare to the lower and middle income.
"We needed an easy-to-use system to enable our clinic managers to maintain relationships with our 3,000+ patients and drive patient volumes. Telerivet was just that solution."
Collect data from field workers
Prevent inventory outages, receive frequent data from field offices, and more by enabling your employees or affiliates with a Telerivet-enabled phone number.
- Log in to Telerivet.com from anywhere to view field workers' SMS messages in real-time
- Send alerts via email or SMS when important messages are received
- Poll field workers regularly over SMS to ask for status updates
- Automatically organize messages based on keywords
- Store data on telerivet.com, or export it to your own systems
Tanzania
Tata Holdings (Tanzania) employs 1,500 people and operates in many industrial sectors, including automobiles, steel and engineering, chemicals, information technology, hospitality, and farming.
Tata uses Telerivet as a core logistics and communication system to coordinate the dozens of truck drivers who execute the company's widespread goods distribution business. Drivers are able to send updates from the field to Tata's HQ, and Tata can update driver instructions accordingly.
Senegal
Founded in 1915, Helen Keller International (HKI) is a nonprofit organization that combats the causes and consequences of blindness and malnutrition by establishing programs based on evidence and research in 21 countries in Africa and Asia, as well as in the United States.
Vitamin A is critical to protect children's sight and ability to fight off infections, yet Vitamin A deficiency in children in Senegal has been measured at 17%. Using Telerivet, HKI implemented a SMS-based system in Senegal to promote Vitamin A supplementation for children at 6 months of age and to reduce outages of Vitamin A capsules at local health posts.
HKI first conducted a census to obtain phone contacts for the parents of each child aged 0-6 months in the targeted districts, then used Telerivet to schedule reminder SMS messages to the parents on the child's 6-month birthday. Moreover, Telerivet allows each district to add children to the project as necessary by sending structured reports via SMS.
In parallel, HKI set up a SMS system for weekly stock reporting of vitamin A capsules at local health posts. In response to a weekly reminder SMS sent via Telerivet, the head of each health post reports the stock supply of vitamin A capsules and weekly usage in a specially formatted SMS message, allowing the central office to reduce outages and ensure rapid replenishment. Telerivet also allows health workers to send in free-form feedback and get timely responses to answer their needs and concerns.
Ghana
Impact Energies sells solar lights and fuel-efficient cookstoves in Ghana through a network of microfinance banks and microentrepreneur sales agents.
Impact Energies's agents use Telerivet to submit sales data from the field via SMS, allowing IE to track sales in real-time from anywhere in Ghana.
Conduct polls and surveys
Telerivet enables organizations to survey difficult-to-reach populations via SMS. Benefit from high SMS open rates when surveying users, customers, and beneficiaries.
Telerivet's system is designed to work in even the most challenging connectivity environments.
- Create polls relevant to current events, NGO activity, or customer satisfaction
- Optionally reimburse/incentivize respondents with USSD airtime credit transfers
- Automatically tabulate and view poll results on telerivet.com
- Export results to your own systems via file download or the Telerivet API
Somalia
FieldPulse Research, LLC, combines rigorous sampling methods with mobile and satellite technologies to collect representative data in even the most challenging environments, such as Mogadishu, Somalia.
Using Telerivet, FieldPulse constructed an SMS network for real-time updates on Mogadishu's rapidly changing humanitarian and security situation. FieldPulse's SMS network includes hundreds of families and internally-displaced people, as well as market sellers in all of the city's markets.
Provide information to your community
Use Telerivet to send information to customers or other community members who do not have an Internet connection. Enable new forms of communication with Telerivet.
- Allow users to ask questions via SMS and send answers
- Send weather forecasts, local news, and more
- Create no-cost information services using missed calls: users can leave a missed call (sometimes known as "flashing" or "beeping") and receive an automatic reply via SMS with information
